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We understand that the nature of our business has an environmental impact. In line with of our brand values,
VooKoo take sustainability extremely seriously and we are constantly evolving and improving our approach to sustainability.
You can view our positive environmental impact here.
The Grande Deluxe with it's built-in luxurious sofas, comfortably seats up to 12 guests. Equipped with heating, lighting, Bluetooth and power, this garden pod can be enjoyed all year round
With striking proportions, the Grande Deluxe has been built to fulfil a greater comfort. It features more seating area than the Deluxe model and provides extra leg room for a truly first-class interior experience.
The Grande Deluxe has a wealth of optional and standard innovations to enhance your pod experience such as heating, ambient interior lighting and features a larger entrance and additional windows than our Deluxe model.
Enjoy the freedom to get away from it all whenever you choose. The Grande Deluxe comes with two built-in sofas that will comfortably seat up to twelve guests. Equipped with heating, power and elegant sliding door and windows this pod can be used any day of the year.
Faux Suede is our enduring and hard-wearing. The softness and easy cleaning makes it perfect for upholstery, especially where pets or children are present. Faux Suede can be easily cleaned, yet easy to care for as the fibres are very short compared to other fabrics.
An area of 345cm x 345cm is required to locate the Deluxe. A hard-standing base of no less than 255cm x 255cm is required to build your Deluxe onto. Can be installed onto a level paved, concrete or decked area.
If you are preparing a new concrete or paving area for your Deluxe, we recommend an overall depth of 30cm allowing 7 days for the ground to settle prior to the arrival of our fitting team
The Grande Deluxe Garden Pod is fitted with a consumer unit located in the back of the cupboard in the rear of the pod. The power will need to enter the pod through a compression gland fitted approximately 50cm high in the middle of the back panel of the pod. The power supply will come with both male and female 32A connection sockets ready for cables to be connected.
Standard Delivery to mainland UK is FREE of charge on all orders over £99.
Standard Deliveries are made Monday to Saturday between 8am to 6pm (excluding public holidays). Your order will be delivered via the Vookoo Lifestyle delivery team using our two-person delivery service or one of our trusted courier partners. We endeavour to deliver all orders (to mainland UK) within 5-15 days of your order being placed.
Geographical location and courier availability can restrict our delivery service to certain areas. We may not always be able to deliver our products to the Channel Islands, Isles of Scilly, the Isle of Man, and Northern Ireland. If you are interested in having any of our products delivered to one of these areas, please contact our delivery team on 03335 670 995 before placing your order so that we can provide a delivery quotation based on the products you require.
We’re also able to assist you if you’re looking to ship your item(s) internationally; whether you'd like us to deliver your order to a UK based freight-forwarder on your behalf, or you'd like us to arrange with our trusted courier partner to deliver your order to another country, please get in touch. To enable us to provide you with the best quotation, it is important to have full details of the delivery address, as well as all products you wish to order.
On the day of delivery, you’ll be notified of your estimated delivery window within the hours of 8am – 6pm. The delivery drivers will endeavor to call you 30 minutes before they are due to arrive, so you’ll know when to expect them.
Our trusted delivery partners are unfortunately unable to access your property or garden; therefore, all deliveries will be made to the front of the property, this is known as a ‘kerbside’ delivery. If you are not in on the day you have arranged for your order to be delivered, you may be charged for a repeat delivery.
Some deliveries come with very assembly and packaging removal, please ask one of our qualified team members about specific products.
We hope that you are happy with your products once they reach your home. If, for whatever reason, you change your mind and choose to return the item(s) to us for a refund, you will need to contact our delivery team on 03335 670 995 or via email customerservices@vookoolifestyle.co.uk who will arrange a collection for you. After your item(s) have been returned to us, our customer care team will arrange a refund back onto the original payment method. A collection charge for unwanted goods will be incurred and deducted from the total refund amount.
MY ITEM IS NOW OUT OF STOCK, BUT I’VE PAID FOR IT. WHAT HAPPENS NOW?
In the rare event that your item is out of stock after placing your order, we’ll email you to let you know. If you’re happy to wait and the item comes back in stock within 1 month, you’ll be billed and then we’ll contact you to organize delivery once it is ready to be shipped to you. If it’s still not available within 1 month, we'll cancel your order and refund you.
If you’re not happy to wait, please contact Customer services to cancel your order and process a refund or to select an alternative product.
If your delivery is overdue, or your items have been accidentally damaged in transit, please call our Customer Services team for assistance on 03335 670 995.
For all other queries, we are always on hand to help.
Telephone: 03335 670 995
Live Chat
Perfect from placing the order to reciving the pod!
Outstanding quality, beautiful materials used and a pleasure to see the installation team working and the pod coming together. Highly recommend
Received the deluxe garden pod a couple of weeks back, luckily on a gorgeous day. I just want to thank the service team at VooKoo. I had some constratints with delivery and they were more than accomodating. The finish quality is incredibly good. I adore the shape and the wood that looks gorgeous. Very happy thank you, Julie
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